FAQ

Q&A


Q. [About SHK] What is the meaning of SHK?

A. The name “SHK” represents the values and commitments of the company. “S” stands for Service, “H” for Honesty, and “K” for Keep Promise. SHK is committed to providing excellent service to its customers with honesty and transparency. The company values keeping its promises and delivering high-quality products to its customers.

Q. How do you provide customized service?

A. If you have any special technical requirements for products, please provide your technical data sheet, or send us a sample. We will test the chemical composition of your sample in our laboratory, then make samples and send it to you for testing and feedback until it meets your specific needs.

Q: What is your minimum order quantity (MOQ) of products?

A: MOQ varies depending on the specific product and customization requirements. Please contact us for more information.

Q: What is your lead time for producing and delivering your products?

A: Our lead time varies depending on the quantity and complexity of the order. However, we strive to provide timely and efficient service to meet our customers’ deadlines.

Q: What is your quality control process for your products?

A: Our quality control process includes rigorous testing and inspection at every stage of production to ensure that our products meet or exceed industry standards and our customers’ specifications. Mill Test Certificate is supplied with shipment.

Q. Can you provide the sample?

A. We can provide free sample for your testing.

Q: How can I LOCK PRICE for my order?

A: Our team will work with you to provide a quotation based on your specific requirements. Once you confirm the details and place your order, we can offer a fixed price for a period of time. Please note that pricing is subject to market fluctuations and other factors beyond our control.